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Thu Nov 20, 2008 11:56 pm  |
[quote]Anyone else had a problem with them? [/quote]
Could I just point out that the problem was not with SkinActives? The problem was with the mail carrier who didn't bother to do more checking, when he should have, and with your crooked neighbor. The box was not addressed to her and her opening it might even be a felony.
I hate to see a good company's name tarnished for circumstances that have nothing to do with them.
It's the responsibility of the post office to rectify the matter with you. |
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Wed Dec 03, 2008 4:03 pm |
| Alley wrote: |
| Keliu have you ordered from BulkActive.com? I was shocked when I got my shipping confirmation and it is coming from Taiwan. |
Yes I have ordered from BulkActives. I've had no problem with their service, or the ingredients themselves. |
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Wed Dec 03, 2008 6:50 pm |
| Antonia wrote: |
| That is extremely POOR customer service IMHO. If these companies could only get it through their heads that it may take years to build a reputation and only one bad call to destroy it. Obviously, J. does not realize the power of forums such as this one. I have not had problems with SA but then, a package has never gone missing. Thanks for posting this. I will think twice before ordering again (although I did order through eBay, which always generates a whole different set of customer service standards due to the feedback system). |
I really don't think that one unfortunate incident (that really was not SkinActives's fault) should have them completely ostracised. Many people on this Forum purchase from them and have never had a problem. |
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| Sat Feb 15, 2025 2:11 am |
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