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Fri Apr 13, 2007 3:07 pm  |
Hello Everyone,
I am wondering if anyone knows how to get extremely rude employee punished? or fired?
I live in a nice condo and as all high rise buildings we are managed by a management company. The manager who is in charge of my building was incredibly rude towards me and obviously incompetent. He threatens to hang up the phone on me as I was making my complaint. I asked him to do something about the problem I was complaining about and I said if the management company is not willing to do anything about it then I will have to partition to all the owners and residence of our building to change rules or the management company. Don't I have the freedom of speech? Don't I have the rights to collect signatures of other owners to do something about it? Don't I have rights as the owner? I am extremely upset and angry. I can't believe someone who was suppose to serve me to talk to me like that...I don't work anybody and he can't tell me what I can or cannot do right?
Any advice would be appreciated.  |
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Simple but No Simplier...Approaching late 20s, Normal/Combination Skin, Rarely Breakout now but have some old acne marks, sunspots, & broken caps |
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Fri Apr 13, 2007 3:59 pm |
| Awww Wild Cat - first and foremost, hon, take a very deep breath. The guy sounds like a complete jerk and yes, you do have recourse, but it definitely is NOT worth you upsetting yourself over. Once you've calmed down, make the appropriate calls. You do NOT want to make them when you're this opposite. It makes it too easy for your complaints to be attributed to an "hysterical female." Grrrrr |
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Fri Apr 13, 2007 4:12 pm |
An easier way is to talk about this at the general meeting of your strata council. Or find someone who is in that council and discuss it with them. From my knowledge the strata council should have the power to change the management company and deal with such problems.
Update us on how it goes. |
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Fri Apr 13, 2007 4:22 pm |
| Also while your memory is fresh, WRITE it all down, word for word that you can remember, times ect....this will become very important later when your trying to explain it all out and if not written down, you'll jumble the times ect... |
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Fri Apr 13, 2007 4:45 pm |
sormuimui,
That jerk would not tell me who the councils members are and would not give me their contacts. He told me to write a letter to him and then he will pass it on to the council....I do not trust him. I thought I have the rights to know who are my own councils...apparently not...sniff |
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Simple but No Simplier...Approaching late 20s, Normal/Combination Skin, Rarely Breakout now but have some old acne marks, sunspots, & broken caps |
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Fri Apr 13, 2007 5:00 pm |
| You do Wild Cat. Do you have your meeting minutes? Or you could show up at a general meeting, there should be meetings every month. Perhaps there could be a contact on the minutes, or try talking with neighbours and see what you find out. You definitely have rights with your own strata council regardless of what he says. He probably just doesn't want you to complain about them to the council because the council has powers to cancel their management contract. |
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Fri Apr 13, 2007 5:04 pm |
| Wild Cat wrote: |
sormuimui,
That jerk would not tell me who the councils members are and would not give me their contacts. He told me to write a letter to him and then he will pass it on to the council....I do not trust him. I thought I have the rights to know who are my own councils...apparently not...sniff |
Talk to your neigbhors, someone knows I bet! If not the tax records might list more info. |
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Fri Apr 13, 2007 6:47 pm |
WildCat if you are an owner in a Condo/Strata development you need to find out who within your development, is on the Board of Directors. You should have been given access to monthly minutes of meetings or at least a copy of the last Annual General Meeting. When you bought your unit, were these documents not included?
In any case....find out when the next meeting of the Board of Directors is being held and go there and voice your complaints. If this guy's being a jerk to you, he's probably being a jerk to lots of other residents. If the Board has had a series of complaints about him, they can request that the Management Company replace him - after all your monthly Condo/Strata fee goes to paying this jerk's wages, so you do have a voice in the quality of service and respect that you get.
"Hell hath no fury....." you go girl!!!  |
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Fri Apr 13, 2007 7:00 pm |
| Also as an after thought, if you owe it, you should have paper work on all this somewhere in your papers you received at closing, or monthly news letters ect.....can't for life of me imagine you don't, you just might have it all tucked away. |
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Sat Apr 14, 2007 6:39 am |
Thanks everyone,
I m much more calm today. Still mad though. I did find some out meeting minutes and there were some council members' names but no contact info. I will have to try going through the phone book and see if they are listed.
My eyes are soooooooooooooo swollen from too much crying and rubbing my eyes yesterday. Now I am not only mad but ugly 
I need help drafting a partition for other owners to sign... |
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Simple but No Simplier...Approaching late 20s, Normal/Combination Skin, Rarely Breakout now but have some old acne marks, sunspots, & broken caps |
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Sat Apr 14, 2007 8:01 am |
| Awwww Wild Cat don't cry over this a-hole. Just plot revenge....grin. |
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Sat Apr 14, 2007 9:07 am |
My condo association is going through something similar.
You need to read your Home Owner's By-Laws. This was given to you when you purchased your condo.
They don't publish the board member's contact numbers because your board members don't want to be contacted. They want the manager to take all the flack and complaints. They simply want the prestige of "being" on the board not "serving". |
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