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suzielap
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Joined: 20 Jun 2007
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Sat Sep 01, 2007 9:05 am      Reply with quote
I just changed my email address in my account and I think I lost my Senior Member status as a result! Is this possible?
Ch79
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Sat Sep 01, 2007 9:18 am      Reply with quote
Your profile to the side of your post still says Senior Member...

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suzielap
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Sat Sep 01, 2007 9:32 am      Reply with quote
I know... but I wanted to purchase something and at the checkout my 10% discount did not appear... and it said that I wasn't entitle to those free gifts...

I guess I will have to call on Monday.
Holmes
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Sun Sep 02, 2007 11:54 am      Reply with quote
Hi suzielap,
This is off topic, I know, but how did you change your e-mail address?
I've been trying to change mine for ages but can't find the way to do it Confused
TIA
suzielap
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Sun Sep 02, 2007 3:14 pm      Reply with quote
You log in... then you go in "My account" and click on "view or change my account info"
carekate
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Sun Sep 02, 2007 3:47 pm      Reply with quote
You also have to change your email address in the EDS "store" in order to retain your discounts so that your EDS forum email address stays in synch with the email address you use when placing orders online.

Here's how:

Go to this link: http://www.essentialdayspa.com/ and click on "Log-in or Register" button in the upper-right hand corner of the screen.

The login screen will appear that prompts you to enter your (old) email address and password.

Next, your "Account Info" page will display.

Half-way down the page, there is a frame entitled "My Account Settings" -- click on the option "View or Change my Account Information" and enter your new email address on that screen.

HTH,
Carrie

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Holmes
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Mon Sep 03, 2007 11:28 am      Reply with quote
Hello Suzie and Carrie,
Many thanks for taking the trouble to post the instructions - what lovely people we have on this Board! Angel Angel
suzielap
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Mon Sep 03, 2007 12:56 pm      Reply with quote
Hi Carrie! You're the BEST! I updated the info in the forum and got my discount back! I forgot it was 2 different registrations...

Thanks again!
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