Received Expiring Products in new order - what to do?
EDS Skin Care Forums Forum Index » EDS Lounge

Fri May 13, 2011 11:30 am

Hello All,

This is my first post and I wanted to get some advice from everyone. I just received my skincare order from a line that EDS carries (but bought directly through them as they had a sale) but 2 of the 4 products are at or near expiration (with a month). The manufacture date was 2 years ago. I've contacted them and they said that that is how they were able to discount them for the sale and that they have customers "clamoring" for expiring products at a discount. I'm a little bugged by it as it was not mentioned in the sale...I was expecting items that would be good for a while. The product line is "green/natural" with very little preservatives.

They have offered to swap them out when new product comes in a few weeks/months. Should I just go ahead and use it for now or return them? It's my first order from them (they have great feedback on EDS) but am a little soured by the purchase.

Thanks

free skin care · Fri May 13, 2011 2:39 pm

Wait so you bought a line of products directly from the company and NOT EDS? Just wanted to clear that up...

I think you should return them. The active ingredients (if any) will lose their effectiveness near the expiriation date. Any other ingredients can also expire because the preservatives in the product are no longer working as well, so there's a chance that it can be contaminated.

Automatic Message

If this is your first visit to the EDS Forums please take the time to register. Registration is required for you to post on the forums. Registration will also give you the ability to track messages of interest, send private messages to other users, participate in Gift Certificates draws and enjoy automatic discounts for shopping at our online store. Registration is free and takes just a few seconds to complete.

Click Here to join our community.

If you are already a registered member on the forums, please login to gain full access to the site.