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CLARIFICATION: Sending private messages
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Mabsy
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Sat May 28, 2005 11:36 pm      Reply with quote
I suspect that there are some people who may be confused about the difference between the Outbox and the Sentbox folders in the private messaging system on the forum.

I have in the recent weeks (and plenty of times in the past as well) received many email notifications about getting a private message only to log in and find that there are none waiting. I suspect that I am not the only one. Therefore I thought I'd just post and clarify, to the best of my understanding, how the different folders in your private messaging area work.

The Outbox is where the messages sit after you click on the "send" button. They sit there until they are picked up by the recipient of the message. If you clear out your Outbox then you are deleting the messages and the person/people you sent them to will NOT receive them (good feature if you wrote something you shouldn't have Laughing ).

The Sentbox is where the Outbox messages are automatically moved to once they have been picked up by a user.

Moral of the story: only delete messages from your Outbox if you have changed your mind and you do not want the person to receive the message when they log in.

ps. I'm making this post a sticky for a week so that it doesn't drift to the bottom without people seeing it. After that it'll be a normal post.

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pbsadhaka
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Sun May 29, 2005 10:02 am      Reply with quote
I'm Guilty! Shock Thank you Mabsy for posting this! I totally deleted a bunch of messages in my outbox, thinking I was "cleaning them out", like with my email. Geeze, people probably thought I was being a jerk & just not replying to their PM! Sorry!

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Lolli
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Sun May 29, 2005 12:20 pm      Reply with quote
Wow, that clears that up! I was totally confused by the EDS pm system, got it now!! Thank you, Mabsy!

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Sun Feb 05, 2006 10:33 pm      Reply with quote
excellent *puts hand up* am also guilty of this... i'm not dumb but couldn't understand the difference between the out and sentboxes!

well done for clearing that up mabsy

Kiwigirl.

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tiger_tim
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Mon Feb 06, 2006 12:27 am      Reply with quote
I rarely receive any PMs anyway (or I guess send any too Laughing ) but would have otherwise probably been guilty of this!
Mabsy
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Tue Feb 07, 2006 3:58 am      Reply with quote
Oh yeah, this took me a while to figure out as well. Not sure how and when that happened but I am pretty sure I was "delete happy" at some stage too Embarassed

I particularly don't like that this part of the system is not intuitive. I think mainly because I worry that there is someone out there who thinks I'm ignoring them, when in fact I never got their message. On the other hand, it's nice to have access to the Outbox and be able to edit and add to messages that have not yet been read...

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Mabsy
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Fri May 05, 2006 11:47 pm      Reply with quote
*bump*

We have many new members so I thought I'd bump this up for people to read.

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MACrisis
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Fri May 05, 2006 11:54 pm      Reply with quote
I had some problem with PM members lately. I sent my PM at the end of April and I checked about 10 days later, the message still sat in the outbox not sending. Actually I PM somebody around noon time today and checked 10 hours later. The message still sat in the outbox. I deleted the old one and resent then it was sent and placed in the sent box. Mad Mad Mad

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roadtonowhere
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Sat May 06, 2006 11:44 am      Reply with quote
ah... isee now. Thats why I pm you twice Mabsy. After I sent the email, I checked the sent box and it is not there.
Now I know....
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Sat May 06, 2006 1:46 pm      Reply with quote
Thanks for the clarification, Mabsy! Very Happy
Each board is different from the next. Consider me enlightened Wink
Mabsy
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Sun May 07, 2006 12:15 am      Reply with quote
MACrisis wrote:
I had some problem with PM members lately. I sent my PM at the end of April and I checked about 10 days later, the message still sat in the outbox not sending. Actually I PM somebody around noon time today and checked 10 hours later. The message still sat in the outbox. I deleted the old one and resent then it was sent and placed in the sent box. Mad Mad Mad


Yep - that's correct. That means all is working just fine apart from the person who is not checking their messages Razz When you see the message move from the Outbox to the Sentbox that means that the message was read by the recipient.

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MACrisis
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Mon May 08, 2006 10:32 am      Reply with quote
So, if the message sits in my outbox it did not meant it's not been sent. It meant the LAZY recipient did not read???

Thank you!!!

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marina
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Mon May 08, 2006 1:02 pm      Reply with quote
Something like that...let's just say they haven't checked their e-mail yet. Very Happy
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Mon May 08, 2006 1:40 pm      Reply with quote
Thanks for clarifying this, Mabsy! I have been confused as to the difference between the outbox and sentbox...but now it makes sense!

Mary Smile
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