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Sat Nov 29, 2008 8:13 pm  |
| don't know if its me but its squirting out random direction and obviously this is bad cuz these things aren't cheap. anyone, help. |
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25, combination, dry cheeks skin |
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Sat Nov 29, 2008 8:27 pm |
| deep_splash wrote: |
| don't know if its me but its squirting out random direction and obviously this is bad cuz these things aren't cheap. anyone, help. |
It sounds like you might have a partial clog. Take off the nozzle part and clean it well. |
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No longer answering PM's due to numerous weird messages. |
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Sun Nov 30, 2008 2:00 pm |
There's been an ongoing problem with the airless pump dispenser of Cranberry Gel (not sure if this is the one you have), but try this tip from their website:
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PACKAGING TIP:
Our treatment bottles use an airless pump delivery system. They do not have a dip tube inside coming from the pump down into the bottle. They are designed to dispense 99.9% of the product they hold. On occasion, a small air bubble may form in the product during shipping. This may result in the product not dispensing immediately. This does not mean your pump is broken or damaged. If you have difficulty dispensing product on the first few attempts, do not open (unscrew) the bottle. By letting air in you are interfering with the airless delivery and no product will pump out. Put the cap back on and firmly tap the bottom of the bottle on a counter top 5-10 times. Now pump a few times slowly. Repeat the tap and pump process until product dispenses. Pumping too fast may cause air bubbles, so go slow. If after a few tries with no success do not open the bottle. Open a paper clip & place it in the small hole at the bottom of the bottle & push gently while keeping the actuator nozzle depressed with your index finger. This will force the air bubble up & out of the bottle. Then slowly pump a few times. Notice the elevator type action that will push up the product as it is pumped. Your airless pump is now primed & ready to go.
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Mon Dec 01, 2008 4:21 pm |
| that helps. thank you! |
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25, combination, dry cheeks skin |
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Tue Dec 02, 2008 7:44 pm |
| maybe some damage caused during the transportion |
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Wed Dec 03, 2008 9:58 am |
| maybe you can move the cream to another clean jar. |
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Thu Dec 04, 2008 4:03 pm |
| deep_splash wrote: |
| that helps. thank you! |
It would appear that the problem has been resolved, so unless Deep_Splash asks for more information, there is really no need to offer further input. |
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| Sun Jan 26, 2025 11:26 pm |
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