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Feedback Form - Cellcosmet Gift Basket Winner
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Magda
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Wed Jun 21, 2006 4:53 pm      Reply with quote
The feedback form is now closed to submissions. Thank you to everyone who participated

http://www.essentialdayspa.com/forum/viewthread.php?tid=13964&postdays=0&postorder=asc&start=25#145941

For the last few weeks we have utilized a short feedback form in our shopping cart so all customers have a chance to give some negative comments on the website design and navigation. I understand that many of our forum members do not necessarily shop with us but might want to contribute and be considered for a prize draw. The draw will be for a Cellcosmet Gift Basket containing: Cellcosmet Activator Gel (125ml), Cellcosmet Purifying Gel (125ml), and Cellcosmet Anti-Stress Mask (50ml).

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All you have to do is write one negative comment about our website design. Your comments will be kept confidential. We will make a draw within next 3-4 weeks.
SherriinCanada
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Thu Jun 22, 2006 3:31 am      Reply with quote
As much as I would love to be entered into the draw I really can't find a single negative comment. This morning when I came on the first thing that I honestly thought was how well done your website is.

Sherri
lavender39
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Fri Jun 30, 2006 3:21 am      Reply with quote
I just found this site last week and love the forums so I hate to even consider this a "negative". So, the only "suggestion" I have concerns the pages of the forum. Would it be possible to have a box to type in the number of the forum page you want to go to (ex:15) so that you don't have to go each previous page to get to it? I hope that made sense.
Andrea38
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Fri Jun 30, 2006 8:28 am      Reply with quote
The only thing negative I can think of- first, I agree with what the last person said, and secondly- when you reply to a reply of your post, there is no way of knowing if anyone will get to see your reply, unless you email them and tell them that you replied.
Do you know what I mean? I hope this isn't too confusing!
Thanks! Andrea

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38, normal skin, not a sun worshipper since early 20's,love this forum, welcome all comments, questions!
Mabsy
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Sat Jul 01, 2006 1:54 am      Reply with quote
Andrea - I think the only way to do this is through people having email alerts on the posts they are interested in. If you start to send out notifications of every reply then people will get annoyed given the amount of traffic here.

Btw, how about feedback on the design and navigation of the EDS shopping site? I think this is also part of what Magda is after.
Magda
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Wed Jul 05, 2006 3:35 pm      Reply with quote
Member and customer response to our feedback form has been outstanding!

Ms. Karen from Hudson, CO was drawn as the winning entry from all eligible submissions. Congratulations to Karen! She'll be receiving her prize within a few weeks.

But don't worry everyone! Since all of your comments have been so helpful in further improving our site, we've decided to give out one more Cellcosmet Gift Basket! Just keep up the great feedback and you may have a chance to win alongside Karen!

We'll be drawing again in approximately two weeks!
Mabsy
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Thu Jul 06, 2006 1:07 am      Reply with quote
Congratulations Karen - that's a wonderful prize!

I hope more forum members enter to win this - each of the three Cellcosmet items in that prize is fabulous (as you would know from reading other people's reviews Smile). As a bonus, the feedback also helps to improve EDS Cool
BCgirl
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Thu Jul 06, 2006 9:47 am      Reply with quote
wow!! congrats Karen! Im so jealous hehehe Very Happy
enjoy your prize
bushy
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Thu Jul 06, 2006 8:26 pm      Reply with quote
You all know how much I just love those Cellcosmet products, so much so that I have spent hours just trying to find something I can come up with to try and gain the gift.

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Skin: Over 60, ex combination now sensitive, Cellcosmet
majorb
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Fri Jul 07, 2006 9:58 am      Reply with quote
You could always complain that it's too perfect, bushy! Laughing
queenmama1
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Sat Jul 08, 2006 5:14 am      Reply with quote
Magda, I've noticed that the "Member Appreciation Forum" is no longer visible to me, even though the forum shows me as being logged in. I have to go to the "Watched Topics" (which I LOVE) and click on the link there. Am I doing something wrong? Also, I've noticed that the sort link that I would use to read the last posts first is no longer available at the bottom of the screen. This could all be due to the fact that I'm doing something incorrectly, but would love to be able to see these again. Thanks.
sormuimui
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Sat Jul 08, 2006 7:20 pm      Reply with quote
The member appreciation forum can only be viewed by Senior and Preferred members and the forum gifts apply the same way. But no worries, you'll get there very soon!
amycc
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Wed Jul 12, 2006 10:40 am      Reply with quote
Oh, I love EDS! Great deals everywhere!
ParisTroika
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Wed Jul 12, 2006 11:47 pm      Reply with quote
I just sent in a comment about the possibility of being able to track an order via a tracking number.

Don't know if its possible but I really love this feature when companies provide a way for me to follow my order's progress. I live in a condo complex and my packages sit outside my door...stuff gets stolen.

Also...being in the desert...it can get to be 110 outside and I've had stuff melt before sitting on my doorstep or in my mailbox.

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32, Fair Skin, combo/break-out prone. Simple routine of REN No. 1 Purity Cleansing Balm and Argan oil as a moisturizer; Clarisonic when needed. That's it!
angel06
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Thu Jul 13, 2006 7:53 am      Reply with quote
just sent a comment i hope it is not too late.
littlebo
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Fri Jul 14, 2006 2:59 am      Reply with quote
Just a suggestion - that the most repeated posts gets stored somewhere in a group so that you can reseach more easily. ie by product type or issue.
I know I am too late but I still wanted to put the suggestion forward!

But I LOVE EDS though!!

Thanks

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29, combo/normal skin, dark hair and light skin - issues - pigmentation from the sun and large pores
amycc
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Tue Jul 18, 2006 10:04 am      Reply with quote
lucky!Karen! Congrats!
deanne123
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Mon Jul 24, 2006 7:30 am      Reply with quote
Any news on the new winner? I gather its not me, but I'd still like to know who the lucky-duck is.

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Mabsy
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Tue Jul 25, 2006 2:27 am      Reply with quote
deanne123 wrote:
Any news on the new winner? I gather its not me, but I'd still like to know who the lucky-duck is.


I don't think it has been drawn yet. They announce it as soon as they have a winner Smile
deanne123
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Tue Jul 25, 2006 7:19 am      Reply with quote
Thanks Mabsy!

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40. Routine: OCM, ThayersRoseToner as needed, Dr. Denese Dream Cream and Eye Cream
FoxyMama1
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Fri Jul 28, 2006 4:35 am      Reply with quote
Congrats Karen - wow, you lucky girl Very Happy Very Happy

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3938
skinlover
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Wed Aug 02, 2006 6:46 pm      Reply with quote
Congrats Karen !!!!
montrealgal
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Thu Aug 03, 2006 11:24 am      Reply with quote
Congrats, Karen!

(That anti-stress mask would come in handy right now! Laughing )
teatea
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Thu Aug 10, 2006 8:02 am      Reply with quote
what a great prize,enjoy!
Lola33
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Sun Sep 03, 2006 11:36 am      Reply with quote
Looks like a great prize!
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