| Author |
Message |
|
|
|
Fri Dec 07, 2007 9:36 am  |
| does anyone know if products can be returned if purchased from EDS? I bought a peter thomas roth vit. c and it isn't what i wanted(bottle is a dropper and i thought it was a pump) |
|
|
havana8
Moderator
 
Joined: 09 Sep 2005
Posts: 3451
|
|
|
Fri Dec 07, 2007 9:48 am |
Hy Hyguee, Here is the link to EDS store policies:
| EDS wrote: |
Return Policy
We will gladly replace any item damaged during shipping or refund your original purchase price for that item when we receive your damaged products back to us. (Shipping cost of damaged product back to us will also be covered by us.
Please ship damaged product back via Air or Regular Mail). Return packages shipped by FedEx, UPS and other couriers are automatically rejected and will not be received by us.
If the products are in original package and were not opened or used and you want to return them for any reason - you can send them back to us for a refund within 3 weeks of your purchase. Returns for a refund are subject to a 15% restocking fee. This amount will be deducted from your refund. Also if your order was over $200.00 CAD and we paid for shipping of your package that shipping charge will be deducted from your refund.
Due to the nature of the products we sell, we do not offer a money-back return policy for the products that were opened and used.
|
http://www.essentialdayspa.com/policy.htm |
|
|
|
|
|
Tue Dec 25, 2007 4:39 pm |
| I think the EDS customer service should be delighted to help you. |
|
|
|
|
| Wed Apr 02, 2025 4:43 pm |
If this is your first visit to the EDS Forums please take the time to register. Registration is required for you to post on the forums. Registration will also give you the ability to track messages of interest, send private messages to other users, participate in Gift Certificates draws and enjoy automatic discounts for shopping at our online store. Registration is free and takes just a few seconds to complete.
Click Here to join our community.
If you are already a registered member on the forums, please login to gain full access to the site. |
|
 |
|
