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Is 1000 hours' manufacturer still "alive"?
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TanyaB
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Sat Jun 14, 2008 1:46 pm      Reply with quote
I ordered another tint kit from these guys, but it was already month ago... Previous order arrived in 7 business days (to Canada). I sent email few days ago to Angela (I believe she's contact person for Chemcorp Pty Ltd), but didn't get any response.

Did you , girls, recently ordered from them and did you get your orders?

Thanks.
Keliu
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Sun Jun 15, 2008 6:18 am      Reply with quote
Yes, this product is still readily available in Australia. 7 days seems very fast - I wait sometimes 2 weeks and more for stuff to come from America/Canada to Australia.
TanyaB
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Sun Jun 15, 2008 6:47 am      Reply with quote
Thanks Keliu,

Maybe it's delayed by Canada's Customs, who holds it for so long (maybe they are checking for illegal ingredients Very Happy )
miranets
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Sun Jun 15, 2008 2:26 pm      Reply with quote
just to reassure you, the product is still for sale and not discontinued, I see it in every pharmacy in New Zealand - and Canada Post is slower compared to US/Asian services.
TanyaB
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Mon Jun 16, 2008 2:41 pm      Reply with quote
Finally got the package. But... Hydrogen Peroxide bottle is empty - everything spilled into the package. Even letters on the bottle are washed off...
Funny Crying or Very sad .
Should I make new order? Nobody replied to my previous email to the company, so I has no much expectations to get any info from them.

Could I get regular Peroxide from the store?
Keliu
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Mon Jun 16, 2008 3:46 pm      Reply with quote
TanyaB wrote:
Finally got the package. But... Hydrogen Peroxide bottle is empty - everything spilled into the package. Even letters on the bottle are washed off...
Funny Crying or Very sad .
Should I make new order? Nobody replied to my previous email to the company, so I has no much expectations to get any info from them.

Could I get regular Peroxide from the store?


I'm sure you get use the regular Peroxide - go the pharmacist and tell them what happened and see what they recommend.

Definitely email the company and tell them what happened too - I think they should give you a refund. I'm sure they're a reputable company - so try emailing them again.
TanyaB
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Mon Jun 16, 2008 4:23 pm      Reply with quote
Keliu wrote:
Definitely email the company and tell them what happened too - I think they should give you a refund. I'm sure they're a reputable company - so try emailing them again.


Thanks Keliu,

I emailed them. Asked them to advice.
TanyaB
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Wed Jun 18, 2008 3:27 am      Reply with quote
Got email from company today.
They sent me another kit.
Smile
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