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Sat Jul 05, 2008 9:59 am  |
Does anyone know if you can return the Clarisonic brush to EDS if you do not like it?
I have heard that if you purchase the brush from dept. stores it has a guarantee that allows it to be returned but, does EDS have the same?
Thanks,
Kel |
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Sat Jul 05, 2008 10:17 am |
| I don't know for sure 100%, but I believe the answer is no. I don't see any sort of guarantee return policy here on EDS, although most of the time I prefer to buy my stuff from this site, the only downfall is you can not return it if it does not work for you. I can shop at Dept stores and other websites and they have 100% return allowance if you are not satisfied with the products, this includes cosmetics. That really is the only bad thing. I wish EDS would reconsider...it does stop me from buying "new" tries in fear of losing out. Why do you want to return the clarasonic....may I ask? |
_________________
39 Year "young" female, Using PTR glycolic cleanser and Finacea with success! Passion for living and love Sunny Days/Beaches and The Ocean |
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Sat Jul 05, 2008 11:58 am |
| I bought mine from sephora because they have a no hassle return policy. I did end up returning mine. I didn't care for it all. |
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Mon Jul 07, 2008 2:18 am |
| I decided very for a long time have not received |
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Wed Jul 16, 2008 10:30 pm |
bergquis: I haven't purchased the Clarisonic yet (am strongly thinking about it) but, am hesitant to purchase it from EDS if they don't have a guarantee. It's a pretty expensive purchase for me if it doesn't turn out to be useful.
Girlie Girl: Why didn't you like yours?
Unfortunately I do not have any dept. stores or a Sephora near me where I can purchase the Clarisonic with a guarantee!  |
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Thu Jul 17, 2008 3:41 am |
| Will EDS let you exchange for new one?The inner head doesnt rotate anymore, it only vibrates! |
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Fri Jul 18, 2008 12:24 pm |
| Lucyluc: I would deal with Clarisonic directly in your case. If you registered your brush when you purchased it, they should have a record of it and can, most likely, repair the brush for you, or possibly replace it. I would e-mail or call them to see what they suggest. |
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Mon Jul 21, 2008 7:24 pm |
bergquis: I don't see anything on the Sephora site that promises that the Clarisonic brush is returnable-did you see it somewhere there?
It's $20 more than EDS but, the extra $20 would be worth it if you knew you had the insurance of being able to return it if you didn't like it! |
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Tue Jul 22, 2008 5:06 pm |
| lucyluc wrote: |
| Will EDS let you exchange for new one?The inner head doesnt rotate anymore, it only vibrates! |
Have you emailed EDS customer service or live help about this? |
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Wed Jul 23, 2008 6:10 pm |
| I don't know， but you can email to their customer service, they will reply very quick. |
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Thu Jul 24, 2008 6:56 pm |
Lucyluc,
A lady on another forum had problems with her Clairsonic and she called the company directly. They sent her another one and she was very pleased with the customer service. Sorry I don't have any other details.
Jan |
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