Lifeline Eye Cream
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free skin care · Thu Aug 08, 2013 1:26 pm

I am posting this link primarily because of the pictures. I've tried the eye cream before and it is just fine. I'm not a fan of eye cream. IMO a face cream should be just as good around the eyes, so I was a bit disappointed when Lifeline felt they needed to introduce an eye cream. Again, it's a fine cream. The texture is nice. I'm not sure it does anything that the day and night serums don't already do, but it does have some different ingredients. I try to only purchase the eye cream when it is on special for 25% off, but for anyone that would like to try Lifeline but is put off by the price, the eye cream might be an option.

http://www.lifelineskincare.com/blog

free skin care · Thu Aug 08, 2013 1:44 pm

I don't know if this is the right place for this but I just saw this on Lifeline's website.

I applaud Lifeline for their integrity and their willingness to work with an outside company that does not allow them to change or delete unfavorable reviews. Barvo.

ETA: This is from their website.

To ensure that our product reviews are fair and representative, Lifeline Skin Care works with Bazaarvoiceexpress.com, which screens the content to ensure accuracy and authenticity. Bazaarvoiceexpress.com does not allow companies to edit or delete unfavorable reviews; companies can’t upload fake product reviews; and they can’t edit undesirable comments or fabricate positive ones. All product reviews are screened by an independent who is not paid by Lifeline and has absolutely no vested interest in the success or failure of Lifeline. Further, Lifeline does not offer any incentive to customers to write favorable product reviews.

http://www.lifelineskincare.com/blog/fake-product-reviews-knowing-what-believe-or-not

free skin care · Thu Aug 08, 2013 2:10 pm

CookieD wrote:

I don't know if this is the right place for this but I just saw this on Lifeline's website.

I applaud Lifeline for their integrity and their willingness to work with an outside company that does not allow them to change or delete unfavorable reviews. Barvo.

ETA: This is from their website.

To ensure that our product reviews are fair and representative, Lifeline Skin Care works with Bazaarvoiceexpress.com, which screens the content to ensure accuracy and authenticity. Bazaarvoiceexpress.com does not allow companies to edit or delete unfavorable reviews; companies can’t upload fake product reviews; and they can’t edit undesirable comments or fabricate positive ones. All product reviews are screened by an independent who is not paid by Lifeline and has absolutely no vested interest in the success or failure of Lifeline. Further, Lifeline does not offer any incentive to customers to write favorable product reviews.

http://www.lifelineskincare.com/blog/fake-product-reviews-knowing-what-believe-or-not

Wow...this is great.

free skin care · Thu Aug 08, 2013 2:19 pm

CookieD wrote:

I don't know if this is the right place for this but I just saw this on Lifeline's website.

I applaud Lifeline for their integrity and their willingness to work with an outside company that does not allow them to change or delete unfavorable reviews. Barvo.

Well, they say that anyway. I hope it's true. I have found them to be a good company (although at times their customer service is a bit lacking, but they continue to get better). I find the blog section of the website very informative and there is even a blog entry that concludes that the product doesn't work for everyone - and I find that very interesting and ODD.

free skin care · Thu Aug 08, 2013 8:48 pm

Panda1 wrote:

CookieD wrote:

I don't know if this is the right place for this but I just saw this on Lifeline's website.

I applaud Lifeline for their integrity and their willingness to work with an outside company that does not allow them to change or delete unfavorable reviews. Barvo.

Well, they say that anyway. I hope it's true. I have found them to be a good company (although at times their customer service is a bit lacking, but they continue to get better). I find the blog section of the website very informative and there is even a blog entry that concludes that the product doesn't work for everyone - and I find that very interesting and ODD.

Panda - nothing works for everybody. Probably a good disclaimer.

free skin care · Fri Aug 09, 2013 9:43 am

bethany wrote:

CookieD wrote:

I don't know if this is the right place for this but I just saw this on Lifeline's website.

I applaud Lifeline for their integrity and their willingness to work with an outside company that does not allow them to change or delete unfavorable reviews. Barvo.

ETA: This is from their website.

To ensure that our product reviews are fair and representative, Lifeline Skin Care works with Bazaarvoiceexpress.com, which screens the content to ensure accuracy and authenticity. Bazaarvoiceexpress.com does not allow companies to edit or delete unfavorable reviews; companies can’t upload fake product reviews; and they can’t edit undesirable comments or fabricate positive ones. All product reviews are screened by an independent who is not paid by Lifeline and has absolutely no vested interest in the success or failure of Lifeline. Further, Lifeline does not offer any incentive to customers to write favorable product reviews.

http://www.lifelineskincare.com/blog/fake-product-reviews-knowing-what-believe-or-not

Wow...this is great.

I, also, don’t know if this is the right place (as Cookie pointed out above).

But, I agree with Bethany and thought this ^ ^ was quite cool!!
Being intrigued by the services provided by Bazaarvoice.com and how they operated, I found their site; proceeded to read their Sales Terms and Conditions to find a clue to their operational procedures. I did, by chance, find that they duplicated a stipulation under Your Obligations (for the merchants) which, coincidently, happened to be one operational and contractual condition that I was curious about to begin with. (Service Agreement 5.1 / c + f were identical.)

Your (the merchant) Obligations:

5.1 – Services
(c + f( ( both read): require that any Product Reviews or portion thereof written on Your (merchant’s) behalf (e.g. by contractor, employee, or third party with or without compensation) shall be identified by the Staff Reviews Badge through the Bazaarvoice Dashboard..
(Bazaarvoice Dashboard is the dashboard provided by Bazaarvoice to merchants…)

Wanting to make them aware of their listed duplicate legal stipulation, I contacted the Legal Department at Bazaarvoice.com. The gentleman (esq.) I spoke with said they would make the correction and eliminate the duplication. I took the opportunity to, also, ask about the Staff Review Badges and whether consumers would be aware of reviews that were posted by those with Badges. He said that they *should* (his emphasis, not mine.). He explained that their Authenticity Department handled that. I asked how anyone in the Authenticity Department would/could distinguish between a *fake product review* and/or a *fabricated positive* review if merchants were allowed by the contractual stipulation (f + c) to use “contractors, employees or third parties etc. to provide reviews (or portions thereof.)" His response was a little evasive (IMO). But he did ask me to send him an e-mail, oh, and to have a nice day; then repeated his e-mail address.

I probably won’t have the time (nor need) to get contact him again.

I have no bone to pick with LifeLine. I was a regular *user*. I thought their customer service was great. I still receive their newsletters/e-mails and occasionally read them. LOL.

I’m just throwing this info out for sharing purposes for what it's worth.
Maybe there are disclaimers to disclaimers.

free skin care · Fri Aug 09, 2013 10:17 am

Kath91 wrote:

bethany wrote:

CookieD wrote:

I don't know if this is the right place for this but I just saw this on Lifeline's website.

I applaud Lifeline for their integrity and their willingness to work with an outside company that does not allow them to change or delete unfavorable reviews. Barvo.

ETA: This is from their website.

To ensure that our product reviews are fair and representative, Lifeline Skin Care works with Bazaarvoiceexpress.com, which screens the content to ensure accuracy and authenticity. Bazaarvoiceexpress.com does not allow companies to edit or delete unfavorable reviews; companies can’t upload fake product reviews; and they can’t edit undesirable comments or fabricate positive ones. All product reviews are screened by an independent who is not paid by Lifeline and has absolutely no vested interest in the success or failure of Lifeline. Further, Lifeline does not offer any incentive to customers to write favorable product reviews.

http://www.lifelineskincare.com/blog/fake-product-reviews-knowing-what-believe-or-not

Wow...this is great.

I, also, don’t know if this is the right place (as Cookie pointed out above).

But, I agree with Bethany and thought this ^ ^ was quite cool!!
Being intrigued by the services provided by Bazaarvoice.com and how they operated, I found their site; proceeded to read their Sales Terms and Conditions to find a clue to their operational procedures. I did, by chance, find that they duplicated a stipulation under Your Obligations (for the merchants) which, coincidently, happened to be one operational and contractual condition that I was curious about to begin with. (Service Agreement 5.1 / c + f were identical.)

Your (the merchant) Obligations:

5.1 – Services
(c + f( ( both read): require that any Product Reviews or portion thereof written on Your (merchant’s) behalf (e.g. by contractor, employee, or third party with or without compensation) shall be identified by the Staff Reviews Badge through the Bazaarvoice Dashboard..
(Bazaarvoice Dashboard is the dashboard provided by Bazaarvoice to merchants…)

Wanting to make them aware of their listed duplicate legal stipulation, I contacted the Legal Department at Bazaarvoice.com. The gentleman (esq.) I spoke with said they would make the correction and eliminate the duplication. I took the opportunity to, also, ask about the Staff Review Badges and whether consumers would be aware of reviews that were posted by those with Badges. He said that they *should* (his emphasis, not mine.). He explained that their Authenticity Department handled that. I asked how anyone in the Authenticity Department would/could distinguish between a *fake product review* and/or a *fabricated positive* review if merchants were allowed by the contractual stipulation (f + c) to use “contractors, employees or third parties etc. to provide reviews (or portions thereof.)" His response was a little evasive (IMO). But he did ask me to send him an e-mail, oh, and to have a nice day; then repeated his e-mail address.

I probably won’t have the time (nor need) to get contact him again.

I have no bone to pick with LifeLine. I was a regular *user*. I thought their customer service was great. I still receive their newsletters/e-mails and occasionally read them. LOL.

I’m just throwing this info out for sharing purposes for what it's worth.
Maybe there are disclaimers to disclaimers.

So this is why I wrote "well, they say that anyway". I sounds like a nice service and good idea, but how to police it and ensure that everything is on the up and up is a little unclear to me. Please don't misunderstand, I like the Lifeline products and very much like the parent company ISCO, but any company that is "selling something" is going to have some flaws - intentional or unintentional. At least that's the way I see it.

free skin care · Fri Aug 09, 2013 11:18 am

Kath91 wrote:

I have no bone to pick with LifeLine. I was a regular *user*. I thought their customer service was great. I still receive their newsletters/e-mails and occasionally read them. LOL.

Kath, I'm just curious...what made you quit using?

Tue Sep 10, 2013 2:55 am

It's nothing wrong about the LifeLine skincare. I use it since some time and didn't regret so far Smile

free skin care · Tue Feb 21, 2017 3:42 pm

I bought the whole line and have been using for about 3 weeks now, I like it so far, the texture is on the thicker creamier side which I normally don't like but it absorbs quickly with no residue or oilyness.

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