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Alexis52
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Fri Nov 28, 2003 2:10 pm      Reply with quote
We got into this on the JI Liquid Mineral SPF thread, but thought I'd start a new one.

Botany 101 has taken my order for samples and charged my card. You can not get through their phone line - always busy day or nite. I personally don't think that they answer it. Also, they have not replied to 3 e-mails regarding questions about products. They may have good stuff but their customer service is non-existent! I'll see if their makeup is worth being treated so poorly.

On the other hand, I ordered samples from Monave and they have fantastic CS! They even e-mailed ME to give suggestions on ordering so I COULD SPEND LESS MONEY! I thanked them and adjusted my order with a few comments about what I'm looking for in color. They emailed me AGAIN saying they would take care of it and hope that I will be happy.

Now that's what I expect from a company! Quality - just like EDS!
Alexis
thoughtcrime
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Fri Nov 28, 2003 8:21 pm      Reply with quote
Alexis,
I can't wait to hear your botany 101 and monave reviews! Have you tried youngblood or aromaleigh? I'm curious about them too. I've given up on botany 101; I haven't been able to look at their website yet--it's down 24-7. Mad
Bad customer service is my pet peeve. I hope that its worth it too. Wink
Alexis52
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Fri Nov 28, 2003 9:14 pm      Reply with quote
I ordered samples from Aromaleigh, Geografx, Botany and Monave. They are all made from the same ingredients so we'll see if there is a difference. It was fun because I got to order oodles of samples for about $10 at each site.

I've been using Jane Iredale for years. Never liked the shine of the loose minerals. Now I know it's from the bismuth. The pressed was a bit better for me but I wasn't thrilled. It's amazing to me that I never thought of doing a search to find another brand!

I'll absolutely let you know what I think. Alexis
jccl
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Tue Dec 16, 2003 2:44 am      Reply with quote
i got some eye color and mineral foundation from cory cosmetics. am looking forward to trying that line that is one of those without bismuth.

i wanted to use Ji and BE so badly, but the bismuth made my skin uncomfortable and itchy, changed color and i got a very very bad breakout.
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